Paris Sharing

房客 FAQ

Booking

最多可以租多长的时间?

使用ParisSharing订房,预定停留几天,几周,甚至几个月,由您来决定!订房价格会随着您停留天数的多寡来调整,住越久省越多哦!

ParisSharing网站上显示的价格均为每晚售价,这个价格是由旅客平均住宿的天数(3到6晚)而制定的价格。若您停留超过6晚,平均一晚的价格有优惠折扣;若您打算待超过30天,平均一晚的价格还能优惠多更多;这也说明了,若您住少于3晚,相对您应付的每晚售价较高些。

此外,若入住房客超过建议之可住人数,每超过一位,需额外支付房价的10%作为清洁费。

若您欲知房价计算方式,敬请您参考以下的表格,或是发送您的预定单直接与屋主询问。网站上显示的优惠价格只适用于即日起至30天内的订房。

入住天数 & 入住人数价格调整(每晚)
住宿超过6晚 -10%
住宿超过14晚 -25%
住宿超过30晚 -50%

住宿少于3晚

+20%

入住人数超过可住人数

(以上房价计算方式皆为假设未超过可住人数方式计算)

+10%

房价包含什么服务?

在ParisSharing的公寓,皆附带以下免费的服务(公寓若不带服务会在网上特别注明):

-浴巾及床单

-免费网路及电话(能拨打多个国家)

-客房基本(电力,瓦斯,水)

-客房民生必须品供应(仅限量供应:厕纸及洗手乳)。当然,绝大多数的公寓里,附带卫浴用品不致在您的假期中匮乏。此外,视您所预定的公寓而定,通常您也能使用厨房里的调味料(油品,醋,盐,胡椒,咖啡或茶)。

-客制化入住接待及退房(Check-in/Check-out)

-在您入住前的清洁打扫,以及退房后的清扫,让您在退房后保持房间的完整(例行清洁包含:使用空间无脏乱,碗盘清理,马桶刷洗,及干净的垃圾桶)

我们还有其他未列出的加价购服务。欲知详情,请您参考我们的服务网页。
 

 

How is the total price calculated?

The total price displayed on our website for a given apartment automatically factors in the following criteria: 

1. Length of stay. If you stay less than three nights in an apartment, the price per night is higher. On the other hand, if you stay at least 7 nights, your price per night is lowered. The longer you stay, the lower the price per night. 

2. Number of beds required. The prices are based on use of the permanent beds available, called the normal sleeping capacity. Most apartments provide additional sleeping capacity with pull-out beds in the living room. The total number of persons who can sleep in the apartment is referred to as the maximum capacity. Since the use of extra sleeping space generates extra costs in terms of preparation and cleaning, we will charge an additional 10% of the price per night for each additional person. The price per person remains a real bargain on Paris-Sharing compared to a hotel.

3. The dates for your stay. Although the season pricing can vary from apartment to apartment, in most cases there are specific prices for :

- Low Season (Jan-March, November, December)

- Mid Season (April, July, August, New Year's)

- High Season (May, June, September, October)

There is more than twice as much demand in high season a low seaon, so the pricing takes this into account.

4. You final price will include a booking service fee and V.A.T. 

5. If you purchase additional services, the price for these will will be added to the total at the end of the booking process.

房价怎么制定的?

It is our aim to provide you best value for money, with no hidden costs. We don't make you pay for all the things you would normally expect to use in a home, such as utilities, towels, linens, local telephone, and wi-fi. 

Welcoming you at the apartment is also part of our basic service, but check-ins/outs before 8am and after 8pm may be subject to an extra 30€ fee. 

If you do not carry insurance for damages you may cause to someone else's property, French law requires that you contract such insurance for at least the length of your stay. We offer a package on our website that includes renter liability and cancellation for 3% the total amount of your stay.

若我想取消订房,该怎么办?

我们了解您的难处!欲取消订房,请参考我们的取消政策(cancellation policy,来获得完整的相关资讯。

怎么预定房间?

首先,找到一个您喜欢的住房,确认房型符合您的期待(短租,度假出租屋, B&B)。

遵循网页的指示进行预定。屋主会尽快与您联系(48小时内),通知您是否有空房。

若屋主回覆您该公寓尚有空房,接下来您需要确认预定,并在线上预付住房订金,以保留您的公寓房间。若您询问的是度假出租屋,您将需要支付加入会员的费用;同时,您也需要选择您是否需要其他公寓服务。

在您抵达之前,您将必需授权一笔住房保证金,以及支付剩余应付的住房费用(选择度假出租屋的房客例外)。

全部的预定及沟通皆在ParisSharing线上完成:您不需直接付款给屋主,我们替您向屋主结清住房费用。

在您抵达巴黎时,将会有ParisSharing的专人在您预定的公寓,或是在您指定的地点接待您。

什么是住房保证金?

住房保证金是一笔为屋主预留的金额,用来赔偿您使用公寓后,任何的损坏修复赔偿。大多数的屋主,把他们珍惜的房子出租给您,所以对他们的公寓进行适当的保护是必要的。我们的网站,是同业中的少数,让您不必出国携带巨额现金(或是国际银行汇款)来支付住房保证金。

当您预定住房时,我们会请您授权一笔住房保证金;这笔住房保证金并不会真正从您的账户里扣款。若您在退房时,您租的公寓保持良好,这笔扣留在您帐户里的住房保证金将会被解冻。

我们规定的住房保证金的金额是您所选择的公寓售价(每晚)的四倍,最低住房保证金为 500€

欲知更多住房保证金的规章及使用方式,请查看我们的销售条款。

如何知道房间照片是否于真实情况相符?

我们尽可能提供您最能呈现公寓房间风格的照片,包括房间细节,周遭环境等等,以减低认知上的误差。若您对我们的公寓简介有疑问,您可以写信询问,我们将会尽快确认回覆您。

Payment

怎么样才算付款成功?

您可以在线上支付您所有应付的款项,包含您所预定的加价购服务。您可以使用您惯用的信用卡支付,或是使用Paypal付款。您也可以使用银行汇款,但您所询问的公寓会在我们收到款项之后,才能替您保留;若您使用银行汇款,您还是必须提供我们您的信用卡号来进行公寓预定,但在这个状况下,您的信用卡仅用来预定,不会扣款。

How do I earn and use loyalty credits?

What are Paris-Shares?

Each time you stay in a Paris-Sharing home, you earn points that allow you to offer someone else (or yourself) a discount on a future stay. The discount will a apply to any Paris-Sharing apartment. To offer the gift to someone else, simply ask them to join Paris-Sharing.com and enter your email address when they are asked to identify their sponsor. If you invite numerous people to benefit from your gift points, the first to reserve an accommodation will receive the discount. You as a sponsor will also receive 5 Paris-Shares for each new reservation made thanks to you.



How do I earn Paris-Shares and how much are they worth?

Each Paris-Sharing gift point is worth the equivalent of one euro. The number of Paris-Shares you earn depends on the length of your stay. You earn 5 shares per day, with a maximum of 25 shares per stay.



How do I claim my Paris-Shares?

All you have to do is log on to your account, complete the evaluation form concerning your stay and write a brief review in the space provided about what you enjoyed about the your Paris-Sharing experience.

我的信用卡会在无授权的状况下被扣款吗?

您的线上付款程序是由一个安全的第三方银行(CIC-CM)来执行。您的信用卡资料不会流漏出去,此外,必须是由您授权制定的汇款的金额,才能扣款成功。至于住房保证金的部分,我们不会真正提领这笔保证金(仅是把该笔款项锁定在您的帐户),除非在您退房的时候发现您所居住的公寓有明显的人为损坏,否则我们不会动用到住房保证金。

Do I have to pay for a home exchange?

On other home exchange websites, you have to pay in order to list your home. At Paris-Sharing, you have nothing to pay until you actually agree on an exchange with a member. You will go through the booking process as if you were renting the home, but will only pay the amount of an annual optimum subscription (see pricing). In almost all cases, the cost represents less than 10% what you would have paid for a vacation rental or a hotel. For a more detailed explanation, see our prices.

When is payment due?

A 25% deposit is due upon booking, without which the apartment will not be reserved. If you are arriving within the next four weeks, the entire amount of your stay is due on booking.

If you have booked more than four weeks in advance of your stay, then the balance is due at least 2 days prior to arrival, but can be paid at any time before then. The balance is paid online, within your user account. 

The security deposit should not be authorized more than two days before the start of your stay. 

Security

我要怎么知道住宿环境是否属实,而不是诈骗?

我们知道,当您与不熟识的屋主预定房间,都会有被诈骗的风险。ParisSharing是个可靠的第三方,用来监督及确保您与屋主的订房程序,我们是合法注册的法国公司,而且拥有世界级的商誉保证。您的信任是我们公司的荣幸。

Checking in and out

我能使用网路,或是用房东的电话打电话吗?

多数ParisSharing的公寓,皆富有这项服务,而且是免费!敬请您在预定的时候确认房型即可。

Services for guests

为什么选择私人公寓而不是酒店?

ParisSharing的公寓就像家一样,比起一般酒店的房间,我们的公寓有更大的活动空间,而且部分公寓的每晚售价还比酒店的售价便宜许多。而且,就算您在度假,您也可以与您的家人住在一个屋檐下,享受惬意的天伦之乐。或是,您可以邀请您的朋友,在公寓里一起享受这份欢乐的时光。

私人的公寓提供绝佳的使用弹性。不像一般酒店的房间,私人公寓通常备有厨房设备,您不必餐餐都是在外(但您若愿意餐餐在外也行)。私人公寓通常包含很多私人物品或电器,提供给您使用。

有鉴于ParisSharing公寓的屋主(或房东们)仍然在一年之中偶尔回到他们的家度假,屋内的装潢或器材设备,不会像酒店房间内的制式化的设备,没有人性的温度,没人能比屋主更在乎装潢的巧思及房间内设备的选用了!

此外,屋主常会分享给您在地人才知道的消息。这些小动作,将会让您更沉醉与巴黎假期之中,让您的假期更与众不同。

一栋巴黎公寓能让您在巴黎的旅行经验更添光彩,就如同一位巴黎人眼中的巴黎(而不是观光客眼中的巴黎)。

Will I be able to use internet and make phone calls?

This facililty is available in almost all ParisSharing apartments at NO EXTRA CHARGE. Verify before booking.

Assistance during your stay

我要如何找到公寓?该找谁拿钥匙?

当您确认您的预定,您将会收到一份欢迎套件,内容包含公寓的详细地址,以及您所需要的旅游实用资讯。当您抵达时,会有专人前去迎接您,交给您钥匙,并介绍住宿环境。

如果住宿期间有问题,该怎么办?我不会说法文

我们的接待团队,将会以英文与您沟通,给与您支援与协助。若您在退房时需要保管行李,我们也提供这项服务哦!

General expectations

What should I expect from an apartment in Paris?

Prepare yourself to be happy by better understanding what to expect from an apartment in Paris

It's natural to have hopes and certain expectations of your upcoming stay in France. You've likely been planning it for weeks or months and certainly dreaming about all the things you're going to do while you're in the City of Light, on the Riviera or wherever your travels take you in this beautiful and ancient land. But be prepared -- and know before you go, what you can expect, and what not.

Here are a few things to keep in mind:

RESPECT

When you rent an apartment in Paris (or anywhere for that matter), the first thing to understand is that the apartment is not a hotel, it's someone's home. You can't expect a home to behave like a hotel with daily maid service and furnishings built to take abuse. The owner expects you to enjoy their Paris home, but please take care and respect the apartment and its furnishings.

Respect is also of utmost importance with regard to neighbors. Here are some examples of wha this means:

- Speaking softly in the stairwells, 

- Closing doors gently, 

- Taking off shoes inside the apartment if you have an old wooden floor or at least limiting your noise,

- Running the washing machine or dishwasher only between 9am and 9pm. 

- Saying "Bonjour" if you meet a neighbor coming or going.


DISCRETION

Short-term rentals are increasingly frowned upon by residents, mostly because of the dominant media biais. Laws have been passed to prosecute the owners of certain short-term rentals, and what is for sure is that none of the antagonists have taken any care of visitors. We do not want your stay to be in any way dampered by this environment, and the best way is remain discrete. Neighbors have been told that visitors tend to lack respect, but if you respect all of the above rules, they will have nothing at all to complain about and will most likely not even notice your presence. We advise that you do not answer the door to strangers.


SPACE

Space in Paris is at a premium and costs dearly. Parisians are accustomed to living in much smaller spaces than North Americans, so an apartment suitable for four people in Paris will be quite a bit smaller than a North American home for four. The surface area will likely be displayed in square meters. Multiply by 10.76 to get square feet.


STAIRS AND ELEVATORS

Many Paris apartment buildings were built in the 19th century, and some even in the 18th and 17th. These are unlikely to have elevartors. When they do, it's been wedged into a tiny shaft and may not accommodate more than two or three people, much less lots of luggage! Therefore, a description of an apartment that does not mention "elevator" likely doesn't have one at all -- so don't expect to have 20th-century amenities in 17th, 18th or 19th-century Paris buildings.

Even stairwells can be very narrow and steep. The European method of naming floor levels starts with zero, then one, two, three, etc. -- so a second level apartment means two flights of stairs. Buildings can go as high as five or six flights, although we don't represent apartments any higher than three flights ("troisième étage"). Even so, some ceiling heights are higher than others, and what counts really are the number of stairs and the height of the rise -- as many low-rise stairs are easier to mount than fewer high-rise stairs!

If you choose an elevator-equipped building, be forewarned that the elevators often are out-of-order and that means you'll be climbing stairs for a while, so either choose a building on a low floor or one on a high floor with two elevators (very rare) in case one is non-functioning.

If you travel with rolling suitcases, you'll find they mount and descend the stairs easily by rolling them up and down -- placing little strain or needing much strength. Once they're up, they're up, so carrying the luggage up shouldn't be a consideration for choosing one apartment over another, but do consider your comfort mounting stairs and be sure to ask about the level and the number of stairs, if this is of concern.

Keep in mind that the higher you go, the more light you may have, particularly on narrow streets or small courtyards (if that's important to you), so you may find mounting stairs a big plus!


COMMON AREAS

No matter how beautifully renovated an apartment is, the owner is at the mercy of the collective ownership of the building to maintain the common areas. This means that the standards of the common areas -- the entry, stairwell, elevator, courtyard, etc.) in such old buildings may not fit your idea of "Paris perfect." Don't let a first impression color your experience of the stay in a luxury newly renovated Paris "pied-à-terre." 


NOISE

There is lots of renovation taking place in these old buildings. By law, construction can take place and noise can be made from 7 a.m. to 10 p.m. Monday through Saturday. Expect to encounter noise and dust as the cities are always gentrifying and improving! And there is absolutely nothing the owner nor the agency can do about this and rarely are there advance warnings.

Walls and ceilings may be a bit thin, so it's also not at all unusual to hear noise from your neighbors or from people on the street. An apartment on a well-trafficked street will hear the noise from the cars, buses, motorbikes and even the daily trash collectors! It's the city with lots of life, so if you're sensitive to noise, opt for an apartment on the courtyard or bring ear plugs! But don't expect the sounds of birds chirping like you might in the countryside.

Making noise is still frowned upon, so remember that in all apartments, you're a temporary resident among permanent residents, so please respect the decorum when ascending and descending either in the elevator or on the stairs and within the walls of the apartment, too. (Take notice that loud speaking in any public place, including the common areas of the apartment building, is considered impolite.) 


PLUMBING and HOT WATER

Most buildings in Paris didn't have plumbing until relatively recently, so consider how modern bathroom facilities have to fit in to the floor plan of a modern apartment. If it uses a hot water tank instead of a "chaudière" (gas-heated instant hot water), the tank may not be large enough to accommodate many long, hot showers coming from modern rain shower heads! If you arrive on the same day that guests departed, and they took long showers that same morning, you may even encounter a hot water shortage upon arrival. The reservoir will refill, and you will again have hot water.

Toilets are often separate from the tub/shower and sink. Consider this an advantage as more than one person can use the facilities at one time. This small room may not have a sink in which to wash your hands. A tub may have a hand-held shower. This is not unusual as the Parisians have different habits and are comfortable without these conveniences. 

Old buildings are more subject to leaks, and even if the apartment is perfectly maintained, a leak is always possible, and remember that it can also come form the apartment upstairs. Should this occur, we intervene as quickly as possible, but plumbers don't work at midnight so sometimes you have to be patient. 


DRIVING AND PARKING

Paris is trying to reduce the number of vehicles in the city by discourage the use of cars -- fewer parking spots, narrower streets or pedestrian areas, etc., so don't expect it to be easy to have a car within the "périphérique." Parking in a lot is possible, but not always convenient and definitely expensive. Also, French driving rules are quite different than North American regulations and signage may not be familiar. It's best to leave your car behind and plan on taking public transportation or just your own two feet -- few cities in the world can top the quality of Paris' public transportation system!


ELECTRICITY AND LIGHTING

Electrical current and appliances differ in France from North America. If your apparatus is not duel-voltage, don't bother bringing it. Plugging in a 110-volt hair dryer into a 220-volt plug is sure to blow out even the strongest electrical system and could easily cause a fire. Well-equipped apartments will have plug adapters for American-style plugs and provide the necessary appliances so you can leave your hair dryer at home, but bring your computer or iPad!

Lighting in common areas is normally set on a timer for economical reasons -- just push the button to light the hallway. Then, be conscious of your usage in the apartment -- please turn off lights (and other electricity-consuming devices) in the apartment when not in use.


ENJOY PARIS

Don't expect Paris to be like any other city you've ever visited or lived in. You will encounter cultural differences you never dreamed of or perhaps don't even understand, but remember, no way is right or wrong, just different than your own. If you leave your 'expectations' behind, you will not have any disappointments and fall in love with the City of Light, just like all the rest of us!

Bon séjour!

Stay enchanté!